QuickBooks is a widely used accounting software that facilitates financial management for businesses of all sizes. However, users often encounter frustrating issues, such as QuickBooks crashes on start-ups, mainly when opening their company files. Several factors can contribute to this issue, such as a damaged or missing QBWUSER.INI file, corruption within the hard drive, faulty program files, incomplete installation, or problems with the Windows operating system itself. In this blog post, we will explain the common causes of QuickBooks crashing issues and solutions to fix them.
If you are unable to open QuickBooks due to some error or technical glitches, feel free to dial 1.855.738.2784 and reach out to QuickBooks experts for assistance.
Possible Reasons for QuickBooks Crashing Issue
QuickBooks may be unable to open or might crash when opening due to these reasons:
- Due to a damaged or missing QBWUSER.INI file, QuickBooks may struggle to start and cause errors.
- Incomplete installation can cause the program to malfunction from the beginning, leading to unresponsiveness when opening company files or QuickBooks not opening at all.
Solutions to Fix QuickBooks Crashing Issue
To resolve the QuickBooks crash issue, you can rename the QBWUSER.INI file and use the QuickBooks Tools Hub. Here are the steps.
Solution 1: Renaming the QBWUSER.INI File
- Navigate to the directory:
- Path: Users[Your User Name]\AppData\Local\Intuit\QuickBooks[Year].
- If the folder is not visible, enable hidden files and folders in your settings.
- Right-click on the QBWUSER.ini file.
- Choose the Rename option.
- Add “.old” to the file name.
- Change it to "QBWUSER.ini.old."
- Rename the EntitlementDataStore.ecml file in the same way.
- After renaming, check if QuickBooks opens.
- Try to access a sample company file.
- If the sample file opens successfully but your company file doesn’t, the issue may be related to a corrupted folder or company file.
- If the sample file does not open, it likely indicates a damaged QuickBooks installation.
Solution 2: Utilize the QB Tool Hub
Step 1: Download the Tools Hub
- Close QuickBooks.
- Download the Tool Hub.
- Save the file.
- Open the QuickBooksToolHub.exe file.
- Follow the on-screen steps.
- Install the tool.
- Agree to the terms and conditions.
- When done, double-click on its icon.
- Open the Tool Hub.
Step 2: Utilize Quick Fix my program
- Open the QuickBooks Tool Hub.
- Click on Program Problems.
- Select Quick Fix My Program.
- Now, open QuickBooks Desktop.
- Try to access your data file.
Step 3: Use QB Install Diagnostic Tool
- Open the QB Tool Hub.
- Select Installation Issues.
- Select QuickBooks Install Diagnostic Tool.
- The tool will start running.
- Wait for it. It will take 20 minutes.
- When done, restart your computer.
- Open QuickBooks Desktop.
- Access your data file.
- Update QuickBooks.
Conclusion
After following the troubleshooting steps given in this guide, you can effectively fix the issue of QuickBooks crashing on start-up and manage your accounting processes effectively.
This blog is posted on: euusedgoodstrading
